Privacy Policy

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Effective Date: 3 October 2025

Bush & Bennett Garden Maintenance UK we are dedicated to safeguarding your personal information. This Privacy Policy outlines our methods for collecting, utilising, and protecting your data, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may gather and process various types of personal information, including:

• Contact Information: Your name, postal address, email address, and telephone number.
  
• Service Information: Specifics regarding the gardening and landscaping services you request, details about your property, your preferences, and any feedback you provide.
  
• Payment Information: Your billing address and payment details for secure transaction processing.
  
• Usage Data: Information on your interaction with our website, such as your IP address, browser type, and the pages you visit.
  

Your personal data is used for the following:

• Service Delivery: To provide the garden maintenance and landscaping services you have requested.
  
• Communication: To address your inquiries, provide service updates, and send you essential information.
  
• Payment Processing: To handle payments for our services.
  
• Marketing: With your permission, we may send you marketing materials about our services, special offers, and promotions. You have the option to unsubscribe from these communications at any time.
  
• Legal Obligations: To adhere to our legal and regulatory responsibilities, such as for tax and accounting purposes.
  

We will only process your personal data when we have a lawful reason to do so, including:

• Consent: When you have provided clear consent for us to process your personal data for a particular purpose.
  
• Contract: When processing is necessary for a contract we have with you or because you have asked us to take specific actions before entering into a contract.
  
• Legal Obligation: When processing is necessary for us to comply with legal requirements.
  
• Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, unless your rights and interests override them.
  

Your personal information will not be sold, traded, or rented to third parties. We may share your information with reliable third-party service providers who help us deliver our services, such as payment processors. We will only share the minimum necessary personal data for them to perform their services. We may also disclose your information if required by law.

We have implemented suitable security measures to prevent your personal data from being accidentally lost, used, or accessed without authorisation, altered, or disclosed. These precautions include the use of secure servers and encrypted databases.

We will retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.

Under UK GDPR, you have the following rights concerning your personal data:

• Right to be informed: You have the right to be informed about how we collect and use your personal data.
  
• Right of access: You have the right to request access to the personal data we hold about you.
  
• Right to rectification: You have the right to have inaccurate personal data corrected or completed if it is incomplete.
  
• Right to erasure: You have the right to have your personal data erased, also known as the ‘right to be forgotten’.
  
• Right to restrict processing: You have the right to request that we limit the processing of your personal data.
  
• Right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.
  
• Right to object: You have the right to object to the processing of your personal data in certain situations.
  

To exercise any of these rights, please get in touch with us using the contact details provided below.

Our website may use cookies to improve your browsing experience. You can configure your browser to refuse some or all cookies or to notify you when websites set or access cookies.

This Privacy Policy may be updated from time to time. Any revisions will be posted on this page.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: enquires@bushandbennettgardening.com
  
  

By using our services, you consent to the terms of this Privacy Policy.